Diploma in Medical Administrative Assisting
Improve administrative, clinical, and patient care skills to excel in medical environments with our CPD-accredited Diploma in Medical Administrative Assisting.
Last updated: February 2026




Regular price
£120.00
14 Days Money-Back Guarantee
- Duration: 7h 27m
- Life Time Access
- Unlimited Free Retake Exam
CPD Points: 8
What you'll learn
- Understand the role of a medical assistant and the operations of the healthcare system.
- Develop effective communication skills for patients, families, and medical teams.
- Learn ethics, professionalism, and patient confidentiality in healthcare settings.
- Gain expertise in medical records, appointment scheduling, billing, and coding.
- Explore phlebotomy techniques, blood sample collection, and infection control.
- Identify common diseases, injuries, and emergency management procedures.
About course
You will be surprised to know that 64 % of patients and carers who used NHS services experienced so many administrative or communication problems, such as lost test results, difficulty changing or cancelling appointments, or incorrect information. For that reason, in the UK there is a growing needs of Medical Administrative Assisting professionals.
The CPD-Accredited Online Medical Administrative Assistant Training from Training Excellence is perfect for aspiring medical assistants, healthcare support staff, or anyone looking to start a career in the healthcare sector. It also benefits current healthcare professionals seeking to enhance administrative, clinical, and patient care skills to excel in fast-paced medical environments.
Medical terminology, patient assessment, phlebotomy, clinical procedures, billing, coding, and record management are covered by the Administrative Assistant Diploma Course. The curriculum also covers professional ethics, communication, human anatomy, pathophysiology, and safety protocols. All that crucial knowledge will help you become knowledgeable about medication and administration.
The Medical Administrative Assistant training will teach you in medical office management, patient care techniques, clinical procedures, and phlebotomy skills. You’ll also develop effective communication, billing and coding expertise, and a strong understanding of patient privacy, safety and other necessary knowledge.
The growing needs and your decision will change yourcareer. So why are you doing it late? The opportunity is in your hands to be professional in a healthcare setting. So, Enrol now to become a Medical Administrative Assistant.
Training you can trust

CPD Service Accredited
Our courses are fully accredited by the CPD Certification Service, ensuring they meet recognised standards for Continuing Professional Development and align with UK professional learning guidelines.

UKRLP Registered Provider
We are registered with the UK Register of Learning Providers (UKRLP), confirming our status as a recognised training provider and reinforcing the credibility and transparency of our courses.

Disability Confident Employer
We are recognised as a Disability Confident Employer, demonstrating our commitment to inclusive hiring practices and supporting employees with disabilities.

AoHT Accredited
We are accredited by the Academy of Health and Therapy (AoHT), ensuring our courses meet high standards of quality and relevance in the health and therapy sector.
Course Curriculum
5 sections • 23 lectures
- Introduction to Medical Assistant
- Healthcare System and Settings
- Communication in Nursing
- Ethics and Professionalism in Healthcare
- Specialised Care in Nursing
Frequently Asked Questions
We offer a wide range of online courses designed to support professional development across multiple industries, including business, health and social care, health and safety, education, and personal development. All our courses are CPD Accredited, flexible, and fully online.
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