Conflict Resolution Training
This CPD-accredited conflict management training is for individuals who are responsible for managing conflict in the workplace.
Last updated: July 2026
Regular price
£120.00
14 Days Money-Back Guarantee
- Duration: 3h 8m
- Life Time Access
- Unlimited Free Retake Exam
Duration: 3h 8mCPD Points: 4
What you'll learn
- Understand the core principles and key dimensions of effective conflict management.
- Explore different approaches, styles, and techniques for resolving workplace disputes.
- Learn how emotional intelligence influences behaviour and decision-making in conflict.
- Master essential communication and listening skills to handle tense situations calmly.
- Recognise how culture, personality, and leadership impact conflict dynamics at work.
- Develop strategies to build a positive, respectful, and collaborative workplace culture.
About course
Are you looking for effective ways to minimise and manage conflicts in your workplace? For any individual who’s working in an unsafe, conflicted work environment, our conflict management training course is the ideal solution for you. Conflict management is an essential part of every workplace. To maintain a positive and productive work environment, conflict resolution training is necessary for any individual responsible for minimising conflicts at work. Our CPD-accredited conflict management course is the complete guidebook for such individuals.
Individuals in charge of managing conflicts at work, such as managers, team leaders, supervisors, business owners, HR professionals, employers, or even employees, need conflict management training. Our conflict resolution training will help you learn good communication and leadership skills, and effective conflict resolution techniques.
Our course will give you an overall knowledge about conflict management, its dimensions and different types, the core causes, the possible outcomes, and adequate solutions to resolve these conflicts. Various key aspects, such as cultural aspects, productivity, personality traits, leadership strategies, and the role of emotional intelligence etc., will be covered in this course.
Additionally, our conflict management training course has a 14-day money-back guarantee and 24/7 online accessibility. Also, upon completion, you receive a Free PDF Certificate. Get yourself enrolled in our self-paced learning course and acquire the required skills for the role you’re passionate about. Enrol Today.
Training you can trust
CPD Service Accredited
Our courses are fully accredited by the CPD Certification Service, ensuring they meet recognised standards for Continuing Professional Development and align with UK professional learning guidelines.
UKRLP Registered Provider
We are registered with the UK Register of Learning Providers (UKRLP), confirming our status as a recognised training provider and reinforcing the credibility and transparency of our courses.
Disability Confident Employer
We are recognised as a Disability Confident Employer, demonstrating our commitment to inclusive hiring practices and supporting employees with disabilities.
AoHT Accredited
We are accredited by the Academy of Health and Therapy (AoHT), ensuring our courses meet high standards of quality and relevance in the health and therapy sector.
Sneak Peek
Course Curriculum
11 sections • 12 lectures
- Introduction to Conflict Management
Frequently Asked Questions
We offer a wide range of online courses designed to support professional development across multiple industries, including business, health and safety, business management, education, and personal development. All our courses are flexible, fully online, and suitable for individuals and organisations looking to enhance their skills and meet compliance requirements.
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